(Last modified: 25 May 2018)


Thank you for visiting this website.

Please read carefully the Terms and Conditions contained in this document, as the use of this website implies the express and full acceptance of them, in the version published at the time you access it. We recommend that you read this document carefully each time you access the website to check if there have been changes in the conditions of use and leave it if you do not agree with these changes. If we believe that certain modifications are material, we will update the “Update” date at the top of this page. You will be responsible for reviewing and familiarizing yourself with any modifications made.


In compliance with the duty of information contained in Article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, below are reflected the ownership data of this website:

Company Name: Mediaphone Producciones S.L. (hereinafter THE COMPANY)

Trade Name: Mediaphone Producciones

Registered Office: Travesía Cuatro Calles 8, San Agustín del Guadalix, 28.750 Madrid, Spain

CIF: B-83774505

Telephone: (+34) 654893012

E-mail: info@mediaphone.es

Website: www.mediaphone.es

Registered in the Mercantile Registry of Madrid, volume 19.306, folio 128, section 8, page M-338277. CIF:B-83774505, date 05-11-2003


Our website has reasonable technical resources to provide safe navigation and to protect all information collected. However, you should be aware that while we implement measures to protect your information, no web site, Internet transmission, computer system or wireless connection is absolutely secure. THE COMPANY will not be responsible in cases of interruption of service, malfunction or any inconvenience that comes to occur for reasons beyond our control. We also exclude any liability for damages arising from the presence of viruses or any incident caused or introduced into the computer system by hackers or third parties who maliciously access the integrity of our website.

Links to other websites: For your convenience, this site contains links to other sites that may have different privacy policies. We recommend examining their respective data protection clauses. Under no circumstances will personal data be exchanged with any external site. Nor are we responsible for the content or any other aspect related to websites owned or operated by third parties. We also inform you that we cannot exercise any control over their maintenance and content, therefore, we cannot guarantee that the hyperlinks, pointers or other linking functions provided on those sites are correct at the time of access and that they are free of viruses or other harmful elements that could cause damage or alterations to your computer equipment.


Art. 22.2 LSSI RIGHTS OF SERVICE RECEIVERS“Service providers may use data storage and retrieval devices in the terminal equipment of the recipients, provided that they have given their consent after having been provided with clear and complete information on their use, in particular on the purposes of data processing, in accordance with the provisions of Organic Law 15/1999, When technically possible and effective, the consent of the recipient to accept the processing of the data may be provided through the use of appropriate parameters of the browser or other applications, provided that the recipient must proceed to its configuration during installation or updating by means of an express action to that effect. This shall not preclude any technical storage or access for the sole purpose of carrying out the transmission of a communication over an electronic communications network or, to the extent strictly necessary, for the provision of an information society service expressly requested by the addressee”.

A cookie is a small text file that is stored in your browser when you access certain web pages. Its usefulness is that the web is able to remember your visit when you return to browse that page. Cookies usually store technical information, personal preferences, personal content, usage statistics, links to social networks, access to user accounts, etc.. The purpose of the cookie is to adapt the content of the website to your profile and needs, without cookies the services offered by any page would be significantly diminished. Your browser only stores one cookie during the current session, occupying minimal memory space and not harming your computer. Cookies do not contain any specific personal information, and many are deleted from your hard drive at the end of your browser session.

Cookies do not usually store sensitive information about you, such as credit cards or bank details, photographs, your ID or personal information, etc. The data they store are of a technical nature, personal preferences, personalisation of contents, etc. The web server does not associate you as a person but with your web browser. In fact, if you surf regularly with Internet Explorer and try surfing the same website with Firefox or Chrome you will see that the website does not realize that you are the same person because you are actually associating the browser, not the person.

What type of cookies does this website use?

Technical Cookies: These are those that allow a user to navigate through a web page and use the different options or services that exist in it, such as, for example, controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the elements that make up an order, carrying out the purchase process of an order, applying for registration or participation in an event, using security elements during navigation, storing content for the dissemination of videos or sound or sharing content through social networks.

Analysis Cookies: These are those which, whether processed by us or by third parties, allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use made by users of the service offered. In order to do this, your navigation on our website is analysed in order to improve the range of products or services we offer you.


Google Chrome http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
Explorer http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-int…
Firefox http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-lo…
Safari http://support.apple.com/kb/ph5042

Many browsers allow you to activate a private mode whereby cookies are always deleted after your visit. Depending on each browser, this private mode may have different names, below you can find a list of the most common browsers and the different names of this “private mode”:

– Internet Explorer 8 and above: InPrivate

– FireFox 3.5 and higher: Private Browsing

– Google Chrome 10 and above: Incognito

– Safari 2 and above: Private Browsing

– Opera 10.5 and above: Private Browsing

Please read the help section of your browser carefully to learn more about how to activate “private mode”. You can still visit our site, even if your browser is in “private mode”, however, the user experience may not be optimal and some utilities may not work.

If you need more information about the blocking of cookies on your computer, do not hesitate to follow the explanation given in this Web link: http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies

Although cookies are essential for the functioning of the Internet, providing countless advantages in the provision of interactive services, facilitating navigation and use of our website. Cookies cannot harm your computer and, in return, the fact that they are enabled helps us identify and resolve errors.


The entirety of this website (description of products, text, images, trademarks, logos, buttons, files, colors, as well as the structure, selection, arrangement and presentation of its contents) are the property of THE COMPANY or third parties who have licensed or authorized us to use them. All logos, trademarks and designs appearing on this website are part of the intellectual property rights registered by us, being prohibited any form of exploitation, ie reproduction, distribution, public communication and transformation without express permission. The user undertakes to use the contents in a diligent, correct and lawful manner and, in particular, undertakes to refrain from deleting or manipulating the copyright and other data identifying the rights of THE COMPANY or of its owners incorporated into the contents, as well as the technical protection devices or any information mechanisms that may be included in the contents. Likewise, the user will abstain from using the contents and, in particular, the information of any kind obtained through the site to send advertising, communications for commercial purposes, unsolicited messages addressed to a plurality of people regardless of their purpose, as well as to abstain from commercialising or disclosing said information in any way. Likewise, THE COMPANY may establish, if it considers it appropriate, without prejudice to the sole and exclusive responsibility of the Users, the filters necessary in order to prevent contents or opinions, considered racist, xenophobic, discriminatory, pornographic, defamatory or that, in any way, promote violence or the dissemination of contents that are clearly illicit or harmful, from being poured into the network. www.minerales.es is a domain registered by THE COMPANY and may not be used, unless expressly authorised in advance.


In accordance with Regulation (EU) 2016/679 of 27 April (on the protection and processing of personal data), we will explain below how we collect, use, disclose, transfer and store your information. This Privacy Policy applies to personal information collected through our website. It is important that you check the Privacy Policy frequently for updates.

All users who access our website will be able to know all its content without the need to provide any personal information. Your personal data will only be collected when you voluntarily complete our form(s). In this case, the user guarantees the authenticity, accuracy and veracity of the information provided and undertakes to keep the personal data up to date so that they respond, at all times, to their real situation. The user shall be solely responsible for any false or inaccurate statements and for any damage they may cause. By means of this communication channel you expressly accept to receive periodic communications only from the entity, which will keep the personal data it receives from users through the website in total secrecy, guaranteeing its confidentiality, and will adopt the necessary technical measures to avoid any alteration, loss, misuse or unauthorised access to these data.

Likewise, we inform you that all data provided through electronic forms and/or via e-mail are strictly necessary for the correct identification of the sender. This information will be treated with strict confidentiality and with the sole purpose of managing requests for information or budgets. You are informed and give your full express consent to use your data for activities related to the corporate purpose of the entity.

How we use your data

We may use your personal information in the following ways: the information you provide will help us make decisions, respond to requests, improve services, detect new needs, generate promotions, understand your expectations, and provide you with a better service. We may also use your data for the following purposes.

Specific Reason: If you provide your personal data for a specific purpose, we will use it for the purpose for which it was provided. For example, if you contact us by email, we will use the personal information you provide to answer your question or resolve the problem, and we will respond to the email address from which the message was sent.

Internal ends. We may use your personal data for internal purposes, such as relying on it to improve the content and functionality of services, better understand our customers’ needs, improve services, protect, identify or address fraudulent activities, enforce our terms of service, manage your account and provide customer service to you, and generally manage our services and business, among others.

Commercial communications. Provided that we have your express consent (which will be obtained through an exclusive box on our forms), we may use your personal data to contact you in the future for the performance of commercial actions that may be of interest to you, always related to products and / or services offered by the company. In any case, you will always have available the option “stop receiving” these emails at the bottom of such emails or notify us by sending an email to the following address: info@mediaphone.es

How we store your data

We may store your data or transfer it to a third party who will store it in accordance with this Privacy Policy. We take reasonable steps to protect personal data against loss, misuse, unauthorized use, unauthorized access, inadvertent disclosure, alteration and destruction. However, there are no networks, servers, databases, Internet or e-mail transmissions that are completely secure or error-free. In the event of a breach of the security of data in our custody, we will take all necessary measures to mitigate its consequences and notify the Control Authority of this fact, together with all relevant information for the documentation and communication of the incident.


Users may send a written communication to the registered office of THE COMPANY or to the e-mail address indicated in the heading of this Legal Notice, including in both cases a photocopy of their ID card or other similar identifying document, to request the exercise of the following rights:

  • Right to request access to personal data: you may ask us if we are processing your data;
  • The right to request rectification (if incorrect) or deletion (if personal data are no longer required for the purposes for which they were collected or otherwise processed).
  • Right to request limitation or cancellation of your treatment, in which case they will only be retained by us for the exercise or defense of claims;
  • Right to object to processing: We will stop processing the data in the manner you indicate, unless for compelling legitimate reasons or the exercise or defence of possible claims have to be further processed;
  • Right to data portability: if you wish your data to be processed by another firm, we will provide the portability of your data to any other company that indicates us in a structured, intelligible and automated format.

These rights are very personal and will be exercised by the interested party, without other limitations than those provided for by the applicable legislation. Nevertheless, the legal representative of the interested user may act when the latter is in a situation of incapacity or minority that makes it impossible for him/her to exercise the same personally. The exercise of his rights shall be effective by the person responsible for the File within ten days of receipt of the request. In the event that the person responsible for the File considers that it is not appropriate to comply with the request, they will be informed of the reasons and within the period indicated in this section. In the cases in which, being appropriate the cancellation of the data, its physical extinction is not possible, so much by technical reasons as by reason of the computer support used, we will proceed the blocking of the same ones in order to prevent its use, until its complete elimination of the systems of information. Complaint to the Control Authority. If you consider that there is a problem with the way in which we are handling your data, you may direct your claims to the appropriate data protection authority, being the Spanish Data Protection Agency the one indicated in the case of Spain. (www.agpd.es)


Our commercial activity is not based on the sale of your Personal Data. We consider this information to be a vital part of our relationship with you. Therefore, we will not sell your personal data to third parties, including third party advertisers. Nor will we disclose to third parties personal information about users without their consent, except as required by law (for example) in the event of a subpoena or a request from a governmental body, or if we believe in good faith that such action is necessary to a) comply with a legal obligation; b) to protect or defend our rights, interests or property, or those of a third party; c) to prevent or investigate potential wrongdoing in connection with the Services; d) to act in urgent circumstances to protect your personal safety; or e) to protect against legal liability.


We do not transfer any personal data to a third country or international organization.


The personal data collected on this website will be subject to automated processing and incorporated into the corresponding files of which we are the owners and will be kept for the time necessary to meet the purpose of collection or legal obligation. You may also request cancellation of all processing of your data at any time, although we may need to retain certain information for longer if applicable laws so require.